Your terms and conditions of use
Your conditions of sale
Any online order implies the unconditional acceptance by the Customer of these General Terms and Conditions of Sale (GTC).
The site is accessible by the Customer 24 hours a day, 7 days a week and all year round, except in the case of maintenance operations.
These are all non-commercial individuals who are at least 18 years old and have the legal capacity to contract.
The Customer is a consumer of the world
ESSENTIAL CHARACTERISTICS OF THE PRODUCTS
THE PRODUCTS CONCERNED
The products offered by the Seller to the Customer are food and manufactured products
CONSULTATION OF PRODUCT CHARACTERISTICS
Each product shall be accompanied by a description indicating in particular the sales description, quantity, price and other essential characteristics of the said product. The description is accessible to the Customer before taking the order.
These detailed instructions can not be exhaustive and can in no way engage the responsibility of the Seller. For complete information, the Customer is invited to refer to the labeling of the product.
DURATION OF THE OFFER AND AVAILABILITY OF PRODUCTS
The offers are valid for the duration of their online publication and within the limits of available stocks. A product that has become unavailable is indicated as such,
GEOGRAPHIC AREA OF COVERAGE
During the validation of his order, the Customer will be able to choose the place of delivery of his order or delivery by clicking on the mode of delivery chosen.
Customers wishing to deactivate their account will do so via the "My Account" section.
In case of fraud or non-compliance with the GCS by the Customer, the Seller reserves the right to disable, automatically and without compensation, the Customer's account without having to comply with notice.
CONFIRMATION OF THE ORDER
To place an order, the Customer can add products to his "basket", or delete them to correct any errors.
Once the products have been added to their "shopping cart", and before validating their order and settling it, the Customer will click on "Finalize my order". He will then have the choice of withdrawal and payment methods. He will be offered a summary of his entire order. He will be able to check the details of his order (products, quantities, credit, gift voucher, shipping costs, total price including VAT) and is able to correct any errors by returning to the details of his order.
The Customer will confirm his order by clicking on "Confirm my order" and proceed to its payment.
After finalizing and validating his order online, the Customer will receive confirmation of his order by e-mail.
The sale will be concluded only from that moment.
The confirmation e-mail includes details of the Customer's order and a link to access his invoice or order form. The Customer is responsible for the download and / or printing in the "My Account - My Orders" section.
The order confirmation e-mail summarizes the reference number of the order, the products ordered by the Customer and their prices including all taxes, the delivery terms and conditions, and the address to which the Customer can inform of any questions about his order.
Any new order from the Customer will be accepted by the Seller only after full and regular payment by the Customer of the sums due in respect of his previous orders.
According to the provisions of Articles L. 121-20 et seq. Of the Consumer Code, and for obvious reasons of respect for food safety, the right of withdrawal does not apply to perishable goods. the Customer therefore has no right of withdrawal for these products
The Customer benefits from the legal guarantee attached to the products sold on the site, under the conditions of articles L. 211-4 to -14 of the Consumer Code and articles 1641 to 1649 of the Civil Code.
For any question or information, the Customer may contact the Seller's customer service:
- by the contact form valencia España
Application of the RGPD: From 24/05/2018 The RGPD has been applied to this site in accordance with the following criteria, the user has the possibility to delete his account and all his information, nothing is stored or transmitted to one third